Levi Strauss & Co. and SAP on Scaling AI Agents | SAP Sapphire Orlando 2026

Levi Strauss & Co. is using AI agents, clean core principles, and SAP to move faster across retail, wholesale, and direct-to-consumer operations. In this SAP Sapphire Orlando 2026 conversation, SAP welcomes Levi’s to discuss the company’s transformation from a historic wholesale denim business into a more direct-to-consumer, agile global retailer. With more than 3,000 stores, operations in over 100 countries, and more than 50,000 points of distribution, Levi’s needs speed, standardization, and trusted data to support growth. The discussion highlights how Levi’s built a common data foundation with RISE with SAP and moved from nine ERP instances toward a cleaner core. That foundation is helping the company scale AI across the business, with more than 1,000 agents already deployed and more than 4,000 employees trained hands-on with AI. One example is wholesale order processing. With AI agents built on SAP, manual orders that previously took two to five days can now be processed in 20 to 30 minutes. The conversation also explores how standardization can enable agility, helping Levi’s innovate faster while preparing for the next phase of global SAP S/4HANA transformation. Chapters: 00:00 - Levi’s transformation journey 00:49 - From wholesale to direct-to-consumer 01:49 - Building a common data foundation 02:24 - Scaling AI across Levi’s 03:06 - AI agents for wholesale orders 03:40 - Standardization and agility 04:29 - What’s next for Levi’s and AI 05:12 - Completing global SAP S/4HANA rollout Watch the full Customer Success Keynote: https://youtu.be/WpDHkeHIezc?si=p3jIE4bpCS3zBkUk Watch all SAP Sapphire replays on demand: https://www.sap.com/events/sapphire.html Follow us on social: LinkedIn: https://www.linkedin.com/company/sap/ Instagram: https://www.instagram.com/sap Facebook: https://www.facebook.com/SAP/ Threads: https://www.threads.com/@sap About SAP: As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html #SAP #BusinessAI #SAPSapphire