6 Reasons Businesses Choose SAP Business One Over NetSuite

Choosing the right enterprise resource planning (ERP) solution for your business is critical.

Why? Because the wrong decision wastes time and money and erodes trust with business leaders.

If you’re evaluating two or more solutions for your small to midsized business, it's beneficial to know why other businesses chose one solution over the other.

In this blog post, we discuss SAP Business One and NetSuite and the top 6 reasons businesses prefer SAP Business One.

How do we know? Because we have 20+ years of experience as a leading global provider of ERP and business solutions.

Here’s why businesses choose SAP Business One over NetSuite:

User Experience and Interface

A good user experience means a smaller learning curve, increased productivity, and improved efficiency.

Users report that NetSuite can be unintuitive, slow, and frustrating, while SAP Business One has an easy-to-use, quick-to-learn interface.

Performance and Speed

What’s the quickest way to frustration? Working with a solution with sluggish load times, frequent system crashes, and annoying delays.

Users report widespread performance issues with NetSuite, especially with approving timesheets and running custom reports—all problematic when you have a deadline.

SAP Business One is hosted on AWS Cloud and offers faster processing, reliable uptime, and high-speed performance.

Customer Support and Training

When you have an issue with your ERP solution, you expect fast resolution and 24/7 support. SAP Business One users get this—plus system health and security monitoring and comprehensive training programs.

NetSuite users report that customer support is slow and, despite what sales teams claim, the training and support program is weak.

Customization and Flexibility

While NetSuite offers a lower entry cost, fees add up when it’s time to customize. Users report that add-ons are expensive, third-party tools are unavoidable, and errors are common due to forced updates.

SAP Business One is customizable to meet your business’s unique needs. It’s also more stable, as there are no forced updates that break customizations.

Cost Transparency

If you’re looking for transparent pricing, predictable costs, flexible scaling, and a lower total cost of ownership, SAP Business One is the ERP solution for you.

NetSuite users commonly report that NetSuite’s pricing involves hidden fees, surprises, and expensive licensing.

Control Over Updates

NetSuite users complain that the ERP solution’s forced updates break integrations and cause downtime.

SAP Business One users don’t have this problem, as SAP gives you control over updates and system changes, meaning more system stability and no stressful moments.

Dive Deeper: Get the Guide

Want to learn even more? Go deeper by downloading our free guide: SAP Business One vs. NetSuite.

In the guide, you’ll find:

• A closer look at the 6 reasons businesses chose SAP Business One
• Quotes from actual users
• A comparison table summarizing the differences
• 20 pages of infographics, charts, and illustrations to make your business case

If you’re ready to make your decision with confidence and ease, download the guide now.