JPMorganChase and SAP on Trusted AI | SAP Sapphire Orlando 2026

Trusted AI at enterprise scale depends on clean data, strong processes, and clear governance. In this SAP Sapphire Orlando 2026 conversation, Christian Klein, SAP's Chief Executive Officer, welcomes Jeremy Bernum, Chief Financial Officer of JPMorganChase, to discuss how one of the world’s largest financial institutions balances fast innovation with risk, compliance, and trust. Jeremy shares how technology helps JPMorganChase serve millions of customers, process transactions at global scale, and modernize its financial ecosystem. The discussion highlights JPMorganChase’s move to SAP’s latest general ledger as part of a broader effort to bring finance operations into one unified, intelligent platform. Jeremy also explains why AI cannot simply be added to broken processes. Instead, successful AI requires end-to-end process re-engineering, trusted data, embedded controls, and full traceability. The conversation closes with a look at the partnership between JPMorgan Payments and SAP, including integrated payment solutions, banking services embedded into SAP workflows, and future opportunities for agentic AI in treasury. In Jeremy’s words, the partnership comes down to three things: scale, speed, and trust. 00:00 - Welcome to SAP Sapphire 00:16 - JPMorganChase scale and technology backbone 00:29 - Balancing innovation, risk, and compliance 00:40 - Serving customers and processing global payments 01:03 - Common platforms for speed and safety 01:18 - Modernizing the general ledger with SAP 01:36 - Why AI accuracy matters in banking 02:09 - AI, technical debt, and process modernization 02:35 - Embedding intelligence with RISE with SAP 02:59 - Agentic solutions for ledger management 03:15 - Traceable AI with embedded controls 03:34 - SAP and JPMorganChase partnership in payments 04:04 - Integrated payment solutions in SAP workflows 04:31 - Exploring agentic AI for treasury 04:51 - Scale, speed, and trust Watch the full Global Keynote: https://youtu.be/9aa-etRsaLU?si=j0rDQJCtoxUai0fX Watch all SAP Sapphire replays on demand: https://www.sap.com/events/sapphire.html Follow us on social: LinkedIn: https://www.linkedin.com/company/sap/ Instagram: https://www.instagram.com/sap Facebook: https://www.facebook.com/SAP/ Threads: https://www.threads.com/@sap About SAP: As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html #SAP #BusinessAI #SAPSapphire