How Toyota Built BasisPilot – an AI Assisted SAP Operations Platform on AWS

This blog was co-authored in close partnership with Toyota Motors North America SAP team: Manish Kumar, Anshuman Kowtha, and Ashish Patel. Toyota Motor North America (Toyota) runs BasisPilot, an AI-assisted SAP operations platform, on a large SAP landscape on AWS. The current BasisPilot scope covers 20 SAP systems on 60+ Amazon EC2 hosts across development, test, stage, and production environments, spanning multiple AWS accounts and Regions. The platform supports key SAP workload types, including ABAP and Java application stacks and SAP HANA databases, including multi-tenant HANA deployments. Operating this landscape required engineers to move between terminals, SAP GUIs, spreadsheets, and AWS consoles. Within Toyota’s SAP BTP Platform function, BasisPilot was designed and developed as a single-dashboard operations platform with an embedded, tool-calling AI assistant powered by Amazon Bedrock. Although it started with SAP operations, the same platform is now useful to authorized product, infrastructure, and support teams that need visibility into AWS-hosted workloads, health indicators, and common troubleshooting context without waiting for a manual status update. This post describ...