How Joule Agents and Joule Assistants Work | Explainer

Joule Assistants and Joule Agents help close the gap between insight and action – coordinating work across the enterprise and automating complex business processes from end to end, with the oversight, governance, and business context organizations can trust. Powered by SAP Knowledge Graph and SAP Business Data Cloud, and grounded in more than 50 years of SAP business process expertise, they understand how enterprise data, processes, people, and systems connect. How they work together: ✔️ Joule Assistants are aligned to specific business roles. They understand business context and coordinate the right agents in the right sequence to get work done. ✔️ Joule Agents execute the work – connecting data, applications, and workflows across SAP and third-party systems to complete multi-step tasks reliably, without vendor lock-in. Business impact: → Speed up billing issue resolution by up to 90% → Reduce manufacturing scrap and defect rates by 19% → Reduce total cost of ownership by up to 15% In this video, see how Joule Assistants and Agents work across Procurement, Supply Chain, and Finance – from resolving a supply constraint and releasing production orders, to detecting billing anomalies and recommending corrections. Learn more about Joule Assistants and Joule Agents: https://sap.to/6053BG0vEF 0:00 The business challenge 0:12 Introducing Joule Assistants and Joule Agents 0:54 How Joule Assistants work 1:06 How Joule Agents work 1:32 Business impact and outcomes 2:06 Scenario: Procurement 2:50 Scenario: Supply Chain 3:11 Scenario: Finance 3:44 Connecting insights to outcomes Follow us on social: LinkedIn: https://sap.to/6055BG0vEN Instagram: https://sap.to/6056BG0vE4 Facebook: https://sap.to/6057BG0vEf Threads: https://sap.to/6058BG0vEA About SAP: As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6059BG0vE7 #SAP #Joule #BusinessAI