Global Keynote: The Beginning of Better | SAP Sapphire Orlando 2026

See how SAP Business AI helps turn AI ambition into trusted business outcomes at enterprise scale. At SAP Sapphire Orlando 2026, SAP CEO Christian Klein is joined by Muhammad Alam, Philipp Herzig, and Sebastian Steinhaeuser to introduce the next evolution of enterprise technology: the Autonomous Enterprise. The keynote explores how SAP Business AI Platform brings together business data, process context, and enterprise-grade governance to help AI agents deliver accurate, secure, and compliant outcomes across the business. Hear from SAP leaders and guests including: • Christian Klein, Chief Executive Officer, SAP • Muhammad Alam, Member of the Executive Board SE, Product & Engineering • Dr. Philipp Herzig, Chief Technology Officer, SAP SE • Sebastian Steinhaeuser, Chief Operating Officer, SAP SE and Member of the Executive Board • Jeremy Barnum, Chief Financial Officer, JPMorganChase • Ellen Svanström, Chief Digital & Information Officer, H&M • Bill Keillor, Vice President of Business Transformation, ExxonMobil Together, they explore how SAP is reimagining work with Joule, Joule Work, Joule Studio 2.0, SAP Autonomous Suite, Industry AI, and new Joule Assistants and Agents across finance, spend, supply chain, HR, and customer experience. You’ll see how SAP helps organizations connect AI to real business processes, modernize with RISE and GROW with SAP, and build a foundation for faster decisions, fewer silos, and more resilient operations. Chapters: 00:00 - Opening: The Beginning of Better 02:34 - Welcome to SAP Sapphire Orlando 2026 03:43 - Why business AI needs accuracy and trust 06:35 - ERP as the brain of the enterprise 08:30 - Introducing SAP Business AI Platform 12:03 - Building agents with Joule Studio 2.0 15:20 - KPMG on AI transformation and agent development 22:24 - SAP Business Data Cloud and business context 25:03 - Predictive AI and RPT-1.5 27:24 - AI Agent Hub and enterprise governance 29:39 - Partner ecosystem announcements 33:04 - JPMorganChase on scale, speed, and trust 38:36 - Introducing the Autonomous Suite 44:20 - Joule Assistants, Agents, and autonomous domains 53:35 - Financial Closing Assistant demo 59:37 - Joule Work and spaces 1:06:02 - Industry AI with Sebastian Steinhaeuser 1:12:02 - H&M on AI-powered retail experiences 1:19:24 - RISE and GROW with SAP for AI adoption 1:23:22 - Keynote wrap-up and takeaways • Learn more about the reimagined Joule experience. 👉 https://www.sap.com/products/artificial-intelligence/ai-assistant.html • Watch all SAP Sapphire replays on demand. 👉 https://www.sap.com/events/sapphire.html Follow us on social: LinkedIn: https://www.linkedin.com/company/sap/ Instagram: https://www.instagram.com/sap Facebook: https://www.facebook.com/SAP/ Threads: https://www.threads.com/@sap About SAP: As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html #SAPSapphire #Joule #BusinessAI